Denny’s really did a dumb thing today and now they are in for a talking. They did something that has made me question the integrity of their operation as a whole, at least the one I was at.
For my dad’s 55th birthday today, we went to Denny’s for breakfast AND a second time for lunch, followed by Finley’s. Since he is at the double nickel age, he gets to order off of the senior menu that includes meals at a discount price. Reaching that section of the menu is quite a monumental thing because it means you are on the last leg of your life. It is the final stage of the menu, located on the back. You start off as a kid ordering tiny meals off of the kiddie menu that is provided. Once you get around 12 years old, it is time for the main, adult section that includes meals fit for any big appetite. That will go on a long time until it is time to finally graduate to senior status.
The birthday meal consisting of the four of us went very well until it was time to pay.
Getting up to pay after a hearty meal is not always easy. I feel so full that I can hardly walk, feeling my stomach bulge.
The cashier/manager asked me how my meal went. I of course said it was delicious. He then asked if I would like to leave a tip on my credit card. I simply said “No” because it would be left on the table. I had paid my bill with my credit card and received the receipt. I was getting ready to leave the restaurant with my parents when the waitress said behind my back,”Do you want to have an iced tea to take out?” Of course, I was confused at this. Why would she say that? I had had an iced tea to drink with my Biscuits and Gravy meal; one of them I finished, the other I didn’t, so maybe that was the reason behind this. Still, it was strange because she didn’t seem to realize I was walking out of the building when she asked, and it was asked in an offhand matter, with she not even looking up. She also sounded out of it.
That was just the start of the weirdness that ensued.
As we were leaving the restaurant and going to the car, the manager of the restaurant stepped outside, in the freezing cold, and said that one of us hadn’t paid their bill yet. It was eventually me he was referring to. He seemed rather nervous and panicky. We went back inside and tried to sort out this bit of confusion. It seemed as if the waitress had gotten the receipts mixed up at the table and one of us paid for the wrong thing. They accused me of walking out without paying, which was definitely false. An argument broke out among the waitress and the manager, trying to fix everything. This isn’t the first time an issue with the bill has occurred.
Anyway, my dad was going to call the corporate office and complain about this inconvenience. The manager should not have to step outside of the restaurant and demand we all come back in. That is just rude and disrespectful. He tried calling but no one was available, so he was going to try again tomorrow. I believe it is a little too much to call up the corporate headquarters in Spartanburg, South Carolina just to complain about a minor issue like this. Sure, it may be discriminating and singling someone like me out who can act a bit peculiar at times, but it is done and no one is hurt. I’m still proud that he sticks up for me like that.
Tell someone you’re proud of just how proud you are.